• Payment of orders

  Payment of Orders After orders have been placed, they can be paid in your Promio account. Once the payment has been completed, the order will be forwarded to our production process. In your account, you can find unpaid orders under the menu option "Unpaid Orders". Payment Methods Payments can be completed in two ways: Credit/Debit card Credits from your wallet 1. Credit/DFew readers

• Why do I pay shipping costs?

  Why do I pay shipping costs? Shipping costs are charged for every order. These are separate from the amount your customer pays to you. Even if your customer reimburses you for shipping, you still pay shipping costs to us. These costs cover the packaging and delivery of the product to your end customer. Since we handle this process, these costs are always charged.Few readers

• My Balance/Credits Are Depleted

  My balance (credits) is empty, what now? If you want your orders to be processed automatically, it is important to have sufficient credits in your account. Credits are the system we use to automatically process your orders. Why Monitoring Your Balance Is Important Automatic processing stops when credits are insufficient As soon as your balance is lower than the value of a newly placed order, new orders will no longer be processed automatically. This may result in delays or longer waFew readers

• Billing and Shipping Details

  Billing and Shipping Details It is important that both the billing details and the shipping details are entered correctly and completely. When these details are accurate, we can contact you more quickly and easily if there is an issue with the order. In addition, this helps us to easily locate orders in our system, for example in case of questions, changes, or investigations with the carrier. Correctly entered details therefore ensure faster processing and prevent unnecessary delays or misunFew readers

• Can I Pay Afterwards?

  Paying Afterwards Is Not Possible It is not possible to pay after delivery with us. This means that we will only start processing your order once the payment has been completed in full. Why Paying in Advance Is Important Order confirmation Once we receive the payment, we know for certain that your order is final. This allows us to immediately begin processing and producing your items. Faster processing Timely payments ensure that your products are printed and shipped as quicklyFew readers

• How Do I Top Up My Promio Account?

  How Do I Top Up My Promio Account? It is possible to purchase credits in your Promio account. These credits will be placed in your wallet and can be used to pay for orders. Additionally, when an order is placed, you can choose to have these credits automatically deducted from your wallet so that the order is paid immediately with Promio. More information about topping up and automatic deduction can be found below. Topping Up Credits Under the menu option "Orders", you will find theFew readers

• VAT for Print on Demand

  VAT for Print on Demand We are a Dutch company, which means Dutch VAT rules apply to all orders placed with us. Why do you pay VAT? VAT is charged on all our products. This is a statutory tax that we are required to pay to the Dutch tax authorities. VAT is therefore always included in the total price or listed separately on the invoice. For private customers, nothing changes: the price you see includes VAT. VAT for business customers Are you a business customer based in the NetherFew readers