• What does Print on Demand cost?

  What does Print on Demand cost? Start your own webshop or clothing brand with Promio At Promio, we make it easy and accessible to start your own webshop or clothing brand. Whether you run a small webshop or want to build a larger brand, we take care of printing and shipping your products. Everything is handled in our own print facility in the Netherlands, ensuring both high quality and fast delivery. Thanks to smart integrations with popular platforms such as Shopify and WooCommerce, ordePopular

• Opening Hours

  Opening Hours Our opening hours are on business days from 09:00 AM to 5:00 PM. During these hours, we are available for questions, support, and order processing. Please note that visits to our location are by appointment only. We do not accept walk-ins. This means you can only visit us if an appointment has been scheduled in advance. This allows us to ensure that we have enough time to assist you without disrupting ongoing operations. *Additionally, we are **closed on all officFew readers

• Order with a Deadline

  I Need My Order by a Specific Date Do you need your order by a specific date, for example for an event, birthday, or company presentation? We're happy to help you explore the available options. As our standard processing time is 3 to 5 business days, it is important to contact our customer service team before placing your order. This allows us to determine whether your requested delivery date is achievable and which shipping or collection option would be most suitable. Why ContacFew readers

• Care Instructions

  Care Instructions To maintain the quality and longevity of your printed garments, it is important to follow the correct washing and care instructions. Printed clothing requires careful handling to keep colors vibrant and to ensure the print adheres properly to the fabric. General Guidelines Wash inside out Always turn the garment inside out before placing it in the washing machine. This helps protect the print from friction with other garments or the drum of the machine. **WashFew readers

• Sample discount

  Can I receive a sample discount? After creating an account, you will receive a personal discount code by email. With this code, you can place a one-time sample order. This gives you the opportunity to assess our products and the quality of the printing in advance. The discount code is valid for one use only and cannot be used again after it has been redeemed. There is no limit on the number of items in your sample order; you decide how many and which products you would like to include.Few readers

• Is there a contact person I can reach out to?

  Is there a contact person I can reach out to? At Promio, you can contact our customer service team with any questions you may have. Whether it’s about the status of an order, a question about a design, or anything else, our specialized support team is happy to assist you. If your question is more specialized and cannot be answered directly by customer service, it will be forwarded internally to the appropriate department. Based on this assessment, we ensure that your question reaches the righFew readers

• Item Exchange

  My customer wants to exchange an item, how does that work? Unfortunately, exchanges are not possible with us. This is because we exclusively work with personalized products. Each item is specially made to order for your customer and printed with the chosen design, color, and size. This makes every product unique and therefore not resellable. For this reason, we cannot process exchanges or returns in the same way as standard (non-personalized) products. What is possible? Storing retFew readers

• Can I place a bulk order?

  Can I place a bulk order? Yes, that is certainly possible. We consider a bulk order to be an order of 25 items or more. Please note that all products in a bulk order must have the same print on the front and/or back. Unfortunately, it is not possible to combine different designs within one bulk order. However, you can choose different sizes, so the order matches the desired fits. Would you like to place a bulk order? Send your requirements along with the PNG files by email to **info@promio.nlFew readers

• Can I place an order without having a webshop?

  Can I place an order without having a webshop? Yes, absolutely! Even without a webshop, Chamber of Commerce (KvK), or VAT number, you can place an order with us. We understand that not everyone is a business owner or runs their own webshop, which is why we make our services accessible to everyone. Maybe you just want to have a one-time personalized product made, or you’re a private customer looking for a unique gift. In both cases, you’re very welcome to order from us. How does ordeFew readers

• How is a shirt or hoodie measured?

  How is a shirt or hoodie measured? The width of a garment is measured from one armpit to the other. This is also referred to as the “chest width” and is the standard method used to indicate the width of a shirt, sweater, or other upper-body garment. The size chart used for this is a general guideline. Although it may seem like a generic table, this method is consistently applied across all products, so you can always compare widths in the same way and estimate which size is suitable. PlFew readers