Integration Tips

Setup

• Make sure the account you use to activate the integration has Administrator permissions in your store. This ensures that Promio has sufficient rights to manage products and orders.
• Ensure consistent use of URLs (with or without “www”).
• After the integration is created, a REST API connection and two webhooks (Product deleted, Order updated) will be generated under WooCommerce → Settings → Advanced.

Please note: Do not modify or delete these settings, as this may break the integration.

• The house number must be entered in the address field. Do not create a separate field for the house number, as it will not be passed through the integration.
• A valid SSL certificate must be present.
• At the hosting level, GET, POST, and PUT requests must be allowed.

Tips

• Use a postcode checker to prevent incorrect shipments, as validation is not performed on Promio’s side.
• Promio is not responsible for verifying whether payments have been completed in your store. Orders marked as paid will automatically be forwarded to Promio.
• It is important to configure shipping costs correctly so they are charged to your customer. After the order is forwarded, Promio will also invoice shipping costs.
• Shopify allows a maximum of 100 variants per product, so make sure not to export more variants per product from Promio.

Updated on: 24/06/2026